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Designing PsyConnect with Design Thinking

📑 10 slides 👁 24 views 📅 2/2/2026
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Introduction to PsyConnect

Existing mental health apps often fail due to poor UX design.

Introduction to PsyConnect
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The Problem with Current Apps

  • Confusing interfaces lead to low user engagement.
  • Users struggle with navigation and feature discovery.
  • Lack of focus on actual user needs and pain points.
The Problem with Current Apps
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Design Thinking Approach

  • Five-stage methodology: Empathize, Define, Ideate, Prototype, Test.
  • Focuses on deeply understanding user behaviors and needs.
  • Iterative process ensures continuous improvement.
Design Thinking Approach
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Empathize Stage

  • Conducted user interviews and observations.
  • Identified pain points in existing mental health apps.
  • Gathered insights on user expectations and frustrations.
Empathize Stage
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Define Stage

  • Analyzed data to pinpoint navigation issues.
  • Identified key areas needing improvement.
  • Created user personas to guide design decisions.
Define Stage
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Ideate Stage

  • Brainstormed features like mood trackers and chat systems.
  • Prioritized intuitive login and appointment scheduling.
  • Focused on creating a seamless user journey.
Ideate Stage
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Prototype Stage

  • Developed interactive interface screens.
  • Included psychologist listings and consultation chat.
  • Ensured all features were user-friendly and accessible.
Prototype Stage
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Test Stage

  • Conducted usability evaluations with real users.
  • Gathered feedback on navigation and feature effectiveness.
  • Refined design based on user input.
Test Stage
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Results and User Feedback

  • Task completion time reduced by 30%.
  • 85% found new features like mood trackers helpful.
  • 75% previously struggled with navigation issues.
Results and User Feedback
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Conclusion

  • Design Thinking successfully improved user satisfaction.
  • PsyConnect addresses specific needs with intuitive design.
  • Proves the value of user-centered design in mental health apps.
Conclusion
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