OTC Approval Matrix Change Process
📑 5 slides
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📅 2/25/2026
Introduction to OTC Change Process
Describes steps for requesting changes to the OTC approval matrix via the Change Request Form.
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User Requirements & Scope
- Required documents: OTC Approval Matrix, Change Request Form, Approvers Matrix Help Card, Global SoA.
- Scope covers changes to approvers, limits, rights, or removal of approvers in the OTC matrix.
- Process ensures compliance with Group SOA and local regulatory requirements.
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Standard Request Process
- Requestor completes form, sends to Matrix Owner (MO) or Delegate Owner (DO) for review.
- BOT checks compliance with 'Big Rules'; updates matrix or rejects invalid requests.
- Completion notification sent to requestor and MO/DO upon successful update.
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Non-Standard Request Process
- Requestor emails details of deviation to MO/DO; requires business merit justification.
- Governance SME reviews; Group Controller approval needed for credit limit deviations.
- Approvals must be attached to the Change Request Form for processing.
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Approval Evidence & Summary
- OTC Governance SME retains deviation approval evidence in a designated SharePoint folder.
- Key Group SOA guidelines include 12-month approval validity and delegation rights up to 50%.
- Version history tracks document changes and approvals by authorized personnel.
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