In-Need — Verified Professionals on Demand
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📅 1/29/2026
Introduction
In-Need is an online platform for booking verified professionals in Dushanbe.
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The Problem
- Current methods involve searching through chats, contacts, or ads with no verification.
- Reliance on friends' recommendations often leads to unreliable service.
- No quality control or reviews make every call a risk.
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Our Solution
- All specialists on In-Need have verified profiles and real customer reviews.
- Photo reports of completed work ensure transparency and trust.
- Clients can choose professionals confidently with clear information.
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Target Audience
- Ages 18–55, living in Dushanbe, actively using smartphones.
- Regular need for household repair and maintenance services.
- Tech-savvy individuals seeking reliable and quick solutions.
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Market Alternatives
- Current alternatives like somon.tj and Facebook groups lack verification.
- No quality control or mandatory reviews on these platforms.
- In-Need offers security, transparency, and quality in one service.
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Product & Team
- Developed under the In-Need brand with a focused initial team.
- Includes Product Manager, Technical Support, and Marketing roles.
- Plans to scale the team as the platform grows.
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Market Validation
- Survey of 17 respondents confirmed strong demand for In-Need.
- 58% call a handyman every three months, 58% rely on friends due to lack of alternatives.
- 83% find In-Need convenient and are willing to use it.
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Value Proposition
- Fills market gap with verified professionals and transparent reviews.
- Free for clients; monetization through professionals.
- First 500 clients get free service to attract demand.
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Business Model
- No commission on orders; monetization via professional subscriptions.
- Subscriptions include access to client requests, app promotion, and higher ranking.
- Average subscription price: 250 somoni per month.
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Conclusion
- In-Need is a scalable B2B platform where professionals pay for leads and growth.
- Clients enjoy fast, secure, and transparent service for household needs.
- Projected to reach operational profit by Year 2 with significant net profit in Year 3.
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