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Effective Communication in Canadian Workplaces

📑 5 slides 👁 23 views 📅 3/24/2026
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Introduction to Workplace Communication

Poor communication causes workplace issues, not just lack of skills (Indeed, 2023)

Introduction to Workplace Communication
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Key Canadian Communication Values

  • Respect: Politeness and professionalism expected in all interactions
  • Clarity: Direct yet polite expression of ideas is encouraged
  • Inclusiveness: Must respect diverse cultures and backgrounds
  • Active Listening: Prevents misunderstandings and shows respect
Key Canadian Communication Values
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Effective Verbal Communication

  • Speak clearly: Organize thoughts simply for better understanding
  • Ask questions: Encouraged when clarification is needed
  • Give feedback: Constructive and respectful performance comments
  • Professional language: Avoid slang with supervisors/clients
Effective Verbal Communication
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Non-Verbal Communication Matters

  • Eye contact: Shows confidence and respect in conversations
  • Body language: Posture/gestures affect message interpretation
  • Tone: Calm and polite voice maintains professionalism
  • Personal space: Important cultural norm in Canadian workplaces
Non-Verbal Communication Matters
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Professional Written Communication

  • Emails: Clear structure (greeting, purpose, info, closing)
  • Conciseness: Short, easy-to-understand messages preferred
  • Avoid confusion: Proper punctuation and clear wording
  • Essential for maintaining workplace clarity and professionalism
Professional Written Communication
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