Handling Social Media
📑 5 slides
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📅 2/15/2026
Introduction to Social Media
Social media has 4.9 billion users globally (2023 data)
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Content Strategy
- Plan posts: 80% value, 20% promotion for best engagement
- Use analytics to track peak posting times (e.g., 9AM-11AM)
- Mix formats: images (75% engagement), videos (higher shares)
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Community Management
- Respond to comments within 1 hour for optimal engagement
- Handle negative feedback professionally - 45% delete complaints
- Use polls and questions to boost interaction by 30%
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Advertising & Analytics
- Targeted ads can increase conversions by 50-100%
- A/B test creatives: 62% better performance with testing
- Track CTR, CPC, and conversion rates weekly
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Best Practices Summary
- Consistency: 3-5 posts/week minimum for algorithm favor
- Authenticity: User-generated content gets 28% higher engagement
- Security: 2FA and regular password updates essential
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